Carrier Midea India (CMI) is dedicated to sustainable business development, and this commitment extends to protecting the environment. We strive to comply fully with all relevant environmental protection, health, and safety laws and regulations. In line with this commitment, we have launched the Carrier Midea India Recycling Program to responsibly recycle all obsolete, damaged, and end-of-life products.

Our Recycling Program ensures that all products are recycled in an environmentally friendly and scientifically approved manner. We urge all our customers and channel partners to join us in this endeavor and help reduce our collective environmental footprint.

At CMI, we believe that protecting the environment is crucial to our long-term business success. We are committed to promoting sustainable practices and reducing our impact on the environment. By working together, we can create a more harmonious and sustainable future for all.


The increasing use and dependence on electrical and electronic gadgets like mobile phones, computers, laptops, servers, data storage devices, photocopy machines, televisions, washing machines, refrigerators, air conditioners, etc., has resulted in the generation of large quantities of E-waste.

E-Waste refers to waste of electrical and electronic equipment, whole or in part, or rejects from their manufacturing and repair process, which are intended to be discarded.

In recognition of this issue, the E-waste (Management & Handling) Rules, 2016 have been notified with the primary objective of channelizing the E-waste generated in the country for environmentally sound recycling. Currently, the unorganized sector handles a significant portion of E-waste, adopting crude practices that result in higher pollution and less recovery, causing wastage of precious resources and damage to the environment.

As a responsible corporate citizen, CMI is committed to environmental sustainability and social leadership. We wholeheartedly abide by the provisions of the E-waste (Management & Handling) Rules, 2016, and strive to ensure that all our E-waste is recycled in an environmentally sound and socially responsible manner. We believe in contributing towards creating a cleaner and greener planet for the benefit of future generations.

Why Recycle?

It is crucial to emphasize the importance of proper e-waste disposal due to the following reasons:

  • E-waste contains valuable materials that can be reused and recycled, thereby conserving natural resources.
  • E-waste can also contain hazardous and toxic substances that can cause health risks and damage to the environment if not disposed of properly.
  • Improper disposal of e-waste can lead to the contamination of soil and water, causing long-term environmental damage.
  • Incineration of e-waste can generate and disperse toxic substances, posing health risks to individuals and the environment.
  • Unscientific and improper disposal of e-waste can cause various health issues like cancer, respiratory infections, damage to the central nervous system, liver, kidney, thyroid, and bones, hormonal imbalance, and cardiovascular diseases.

Hence, it is highly recommended to recycle all end-of-life electronic items safely and appropriately. CMI is proud to partner with a government-approved e-waste recycler to make this easy for customers. To dispose of e-waste, customers can simply call the toll-free numbers 1800-3011-1111 or 1800-3000-0011 and register their request for the collection of e-waste from their doorsteps.

How to Recycle?

  • Contact the toll-free numbers 1800-3011-1111 or 1800-3000-0011 to register your request for recycling.
  • Upon receipt of your call, a representative from the authorized recycler will visit your premises to inspect the product and determine its value.
  • Based on the valuation performed by the authorized recycler, you will be offered a price for your electronic product.
  • If you accept the offer, the authorized recycler will lift the product and provide the agreed-upon payment.


  • Hand over the E-waste to the authorized recycler
  • E-waste should never be thrown in household bins
  • Keep the product in an isolated area, after it becomes non-functional/un-repairable to prevent its accidental breakage
  • The product should not be opened by the user himself/herself, but only by authorized service personnel


  • Do not sell e-waste to unauthorized agencies or scrap dealers
  • Do not dispose of e-waste in household waste bins
  • Do not open or dismantle e-waste on your own


1. Which products can be recycled through this Program?

All products manufactured, imported, or sold by CMI alone can be recycled through the program. If you want to recycle products of other companies, then kindly contact the authorized recycler of the concerned company.

2. Do consumers have to pay to get their products disposed of?

Consumers do not have to pay any money either to CMI or its authorized recycler for the collection and disposal of their products. Infact, after proper evaluation, our authorized recycler will pay the value of the product to you.

3. What are the locations from where the products can be disposed of?

Our authorized recycler has a pan-India presence and products can be disposed of/collected from your doorsteps across all locations in India.

4. Once a call is registered on the toll-free number, how much time will it take for the authorized recycler to come and collect the product?

It will take approximately 7-10 days for the authorized recycler to come and collect the product from your premises. However, the period may vary depending on the location. CMI being a mere facilitator shall not be responsible for any delay in this regard.

5. Can I drop off my products at the nearest CMI dealer or Service Centre?

For safety reasons, the product needs to be handed over to our authorized recycler only.