Embracing Inclusion at CMI
At CMI, our mission is to create a workplace where everyone can thrive and reach their fullest potential. We embrace and celebrate each individual’s unique background and perspective, fostering a culture that values respect, empowerment, and inclusivity.
Fostering an Inclusive Culture
We are proud to collaborate with organizations and NGOs like Harmony House, Goonj, NABS India, Snehalaya and others. These partnerships are instrumental in raising awareness and driving meaningful impact for both our internal and external communities.
A key highlight of our initiatives is our internship program for visually challenged individuals in collaboration with NABS India. We launched this program within our Customer Service Department, providing trainees with essential skills to connect with customers, understand their concerns, and deliver best-in-class service. This experience has proven valuable for their professional growth and development.
Our commitment extends to underprivileged children, where we focus on equipping them with tools and knowledge to shape their future positively. We conduct career counseling sessions, host workshops on the influence of digital media, and discuss emerging technologies like Artificial Intelligence. These sessions empower children to leverage technology constructively, helping them build promising careers and avoid negative influences. Our goal is to inspire and equip them to overcome the challenges of poverty, offering continuous support and opportunities for skill development.
Making an Impact Through CSR
Our CSR efforts are deeply embedded in our business operations. We make conscious efforts to address unconscious biases, promote gender, caste, and religious equality, and engage in meaningful discussions about root causes of social disparities. CMI’s notable contributions include providing essential resources and support to schools and NGOs, further demonstrating our commitment to community wellbeing.
Our workplace is designed to be accessible and inclusive, making accommodations to ensure every individual’s success. We strive to break down barriers of underrepresentation, creating an environment that fosters true inclusivity.
Driving for Inclusive Excellence
At CMI, inclusivity is embedded in our leadership’s vision and our organizational DNA. Our leaders are committed to driving inclusion throughout every area and function of our company, recognizing that embracing diversity fuels growth and innovation.
In a world that is constantly evolving, we understand the importance of incorporating diverse perspectives. By respecting and valuing each voice, we unlock new opportunities for collective progress and a brighter future for all.
Through our ongoing initiatives, we aim to inspire positive change and make a lasting impact on the communities we serve. CMI is open to new and diverse ideas which serves as fuel for our innovations and we duly recognise such initiatives. CMI strives to continue the legacy of two major global brands Carrier and Midea in innovation, sustainability, quality and customer focus. The organisation having two brands catering to different segments of customers also is an example of its inclusive culture and customer centricity.
