Posted time September 12, 2023 Job type Full-time

Job Description

Role And Responsibility

  • Responsible to handle Light Comme/Variable Refrigerant Flow service operations along with retail operations.
  • Appointment & regular Training of Authorized Service Partner network in the assigned area.
  • Ensure availability of Spares & Trainings on CRM at Authorized Service Partner & Sales and Service Dealer.
  • Ensure timely reconciliation of Sales and Service Dealer’s commission.
  • Responsible for Annual Maintenance Contract sales revenue.
  • Ensure that all service calls and deliverables are attended and completed successfully with in defined response time.
  • Authorize Service Partner Wise, monitoring of repeat repair calls, Turn around time of Calls & Key Performance Indicators achievement.
  • Preparing & sharing weekly/monthly Service Management Information System.

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